Welcome to Bikalal! Before using our website and services, we kindly request you to carefully read and understand our Terms and Conditions. By accessing and using our website, you agree to comply with these terms. If you disagree with any part of these terms, please refrain from using our services.

1. Cancellation Policy

Orders placed with Bikalal cannot be canceled once they have been dispatched. We process and ship orders promptly to ensure timely delivery.

2. Refund Policy

Refunds are issued solely in cases of tampered, damaged, incorrect, or quantity-discrepant products. In such instances, Bikalal offers replacements for the affected items. Refunds are not provided in these cases.

3. Privacy Policy

At Bikalal, we take your privacy seriously. We collect personal information only for order processing and do not share, sell, or distribute it to third parties. Please refer to our separate Privacy Policy for more details.

4. Shipping Policy

a. Dispatch Time: We make every effort to dispatch orders within 24 hours of receiving them. However, in some cases, it may take up to 7 days for dispatch due to factors like product availability and high demand.

b. Delivery Time: Typically, orders reach customers within 7 days from the date of dispatch. We strive to ensure that deliveries are prompt and efficient.

5. Return and Refund Policy

a. Refund Eligibility: As mentioned in our Refund Policy (Section 2), refunds are only applicable for tampered, damaged, incorrect, or quantity-discrepant products. In these cases, Bikalal offers replacements, not refunds.

These Terms and Conditions are subject to change without notice. Please review them periodically for updates. Your continued use of Bikalal’s services signifies your acceptance of any modifications to these terms. If you have any questions or concerns, please feel free to contact us. Thank you for choosing Bikalal!